hi bajji Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the hi bajji platform. By using any hi bajji service, you are considered to have automatically accepted the terms of this Policy.

This Policy supplements our Terms and Conditions and operates alongside them. Reading both documents together will give you a complete understanding of the legal framework governing your relationship with hi bajji.

hi bajji provides services only to individuals residing in Bangladesh who are 21 years of age or older. You will be required to confirm your age at the time of registration.

2. What Information We Collect

2.1 Registration Information

Information you provide yourself when creating an account:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Password (stored in encrypted form)

2.2 Financial Information

Your bKash, Nagad, Rocket, or Upay number is recorded during deposits and withdrawals. This information is used only to process and verify transactions, and for no other purpose.

2.3 Automatically Collected Information

Certain information is collected automatically while you use the platform:

• IP address and device identity
• Browser type and operating system
• Session duration and usage patterns
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

hi bajji automatically records your betting history, game preferences, win/loss details, and bonus usage. This information helps with account management and the implementation of responsible gaming policies.

3. Purpose of Using Information

hi bajji uses the collected information for the following purposes:

• Creating accounts, verifying identity, and keeping accounts secure
• Processing deposits and withdrawals
• Correctly awarding bonuses and rewards
• Providing customer support — 24/7 via live chat and email
• Preventing fraud and illegal activity
• Improving platform quality and resolving technical issues
• Meeting legal and regulatory obligations
• Sending relevant promotional information (subject to your consent)

hi bajji never sells your personal information. Your consent will be sought for any new purpose for which information is used.

4. Disclosure of Information and Third Parties

4.1 Authorized Third Parties

To ensure quality of service, hi bajji works with a limited number of trusted third parties. These include payment processors, game providers, and technical infrastructure providers. All such parties operate under strict confidentiality agreements and receive only the information necessary to provide their specific services.

4.2 Legal Obligations

hi bajji may be required to disclose information as part of a court order, government agency request, or legal process. In such situations, no more information is disclosed than is legally permitted.

4.3 What Is Never Done

• Selling information to advertisers or marketing agencies
• Sharing information with unrelated third parties
• Using information for any commercial purpose without your consent

5. Data Security Measures

hi bajji has implemented industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Passwords and sensitive data stored in hashed form
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP) facility
• Automatic alerts on suspicious login attempts
• Data security training for staff

No security measure is 100% foolproof. However, hi bajji continuously improves its systems and addresses any potential risks promptly.

6. Cookies Policy

Cookies and similar technologies are used on the hi bajji website. Cookies are small data files stored in your browser that help remember your session and improve service quality.

6.1 Types of Cookies

• Essential cookies: Required for login sessions and security
• Functional cookies: For saving language preferences and personalization
• Analytics cookies: To analyze user behavior and improve the service

You can disable non-essential cookies at any time by changing your browser settings. However, this may limit some features of the site.

7. Data Retention Period

All your information is retained while your account is active. Even after an account is closed, certain information (particularly financial transaction records) may be kept for a specified period as required by applicable law, in order to meet legal obligations.

Once the legal retention period expires, hi bajji securely deletes that information or modifies it so that you can no longer be identified.

8. Your Rights

As a hi bajji user, you have the following rights:

8.1 Right to Know

You may request to know what information hi bajji has collected and stored about you. Contact us via live chat or email and we will provide details within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. Many details can be updated directly from account settings.

8.3 Right to Deletion

After closing your account, you may request that your personal information be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may withdraw your consent at any time from account settings.

9. Protection of Minors

hi bajji strictly follows a 21+ age policy. Information about anyone under 21 years of age is not knowingly collected. If someone registers with a false age, their account is cancelled and their information is deleted.

Our Responsible Gaming guidelines discuss additional measures for the protection of minors in detail.

10. Changes to This Policy

hi bajji reserves the right to update this Privacy Policy as needed. If significant changes are made, advance notice will be sent to the registered mobile number or email. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

To learn more about us and for detailed information about hi bajji's operations and values, visit our About Us page.