hi bajji Responsible Gaming
Staying in control while enjoying entertainment is the smart choice. hi bajji wants you to play with a clear head, set your limits, and not hesitate to seek help when needed.
See Gaming as Entertainment
Online casino and sports betting is a form of entertainment — just like watching a film or enjoying a sport. When playing on hi bajji, it is important to remember that every bet carries an equal chance of winning or losing, and no outcome is guaranteed. So play for enjoyment within a set budget, not in the hope of financial gain.
Our Terms and Conditions clearly state that hi bajji is for players aged 21 and above only. Age is verified at registration, and accounts of underage users are closed immediately. Make sure that underage members of your household cannot access your device to log in to the platform.
hi bajji believes responsible gaming is not just a rule — it is a habit. Take regular breaks, do not rush to bet in order to recover lost money, and only play with what remains after covering your daily expenses. You will find answers to common responsible gaming questions in our FAQ section.
To learn how your personal information and financial transactions are kept secure, see our Privacy Policy — because playing on a safe platform is also part of responsible gaming.
Tools to Keep Yourself Safe
hi bajji provides several tools to give you full control over your gaming. Use these features to keep your entertainment stress-free.
Deposit Limit Setting
Set an upper limit on how much you deposit on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, you will receive an automatic alert — at which point you can choose to take a break.
Account Break
If you want to take a break for a few days, temporarily suspend your account. Choose any duration that suits you, from 24 hours to several weeks.
Self-Exclusion
If you feel gaming is getting out of control, activate long-term self-exclusion. During this period, access to the account will be fully blocked and cannot be restored before the set time has passed.
Activity History
You can view the complete history of your bets, wins, losses, and deposits at any time. This helps you understand your spending patterns and make informed decisions.
Support Team Guidance
If you have any concerns about your gaming habits, contact hi bajji directly via live chat or email. Our support team is available 24/7 in both Bengali and English.
Warning Signs of Problem Gaming
If any of the following signs appear in yourself or someone you know, do not take it lightly — now is the right time to seek help.
Betting More After a Loss
A strong urge to place larger and repeated bets to recover losses is a serious warning sign.
Spending from Essential Funds
Spending money meant for groceries, rent, or a child's education on betting is a dangerous habit.
Disrupted Sleep and Routine
Playing late into the night, spending time on screen instead of eating or sleeping, and neglecting daily responsibilities.
Withdrawing from Family and Friends
Hiding gaming activity, strained relationships with family, and lying to loved ones.
Mood Tied to Results
Very excited after a win, deeply low after a loss — emotions becoming directly tied to gaming outcomes.
Unable to Stop
Repeatedly returning to gaming despite deciding to stop, and breaking promises made to yourself.
Where to Get Help
No one is alone. If you are struggling, help is available through any of the options below — there is no shame in reaching out.
hi bajji Live Chat
Connect to hi bajji's 24/7 live chat at any time — day or night. The support team speaks Bengali and English and can apply limits or self-exclusion directly to your account.
Email Support
You can write in detail and reach us by email. hi bajji's support team responds promptly and helps you take the necessary steps. Email address: [email protected]
Family and Close Ones
Let a trusted family member or close friend know about the situation. Social support often opens the door to professional help and reduces isolation.
Professional Counselling
Contact a mental health specialist or behavioural therapist. In Bangladesh, the National Institute of Mental Health (NIMH) and a number of government hospitals offer addiction counselling services.
Support Groups
Join a peer support group to overcome addiction. Learning from others facing the same challenges and encouraging one another is an effective approach for many people.
hi bajji's Commitment
To ensure responsible gaming, hi bajji actively takes the following steps at the platform's technical and service level:
- Age verification is mandatory at account registration; registrations by those under 21 are rejected.
- When unusual betting patterns are detected, hi bajji's team takes the necessary action.
- Promotional emails and notifications are suspended during self-exclusion.
- Regular break reminders are shown within the game interface.
- Lowering the deposit limit takes effect immediately; raising it is subject to an applicable delay.
- The support team gives the highest priority to responsible gaming requests.
- Financial transactions are kept secure using SSL encryption and a secure payment gateway.
Age Limit and Minor Protection
To participate in any casino game or sports betting activity on hi bajji, you must be at least 21 years of age. This is not just a policy — it is a firm commitment.
If there are underage members in your household, make sure they do not know your login details and cannot access your hi bajji account on your device. Use a PIN or password on your device and log out after every session.
If you suspect that an account is being used by an underage person, notify hi bajji's support team immediately. The account can be suspended or permanently closed to prevent unauthorised use.